The essentials at a glance: keys, waste sorting, parking, Wi-Fi and emergency contacts.
About a week before you arrive, you'll get an e-mail with everything you need for a relaxed, contactless check-in:
If you haven't received the e-mail (check your spam folder!), please drop us a line at info@rentapartment-freiburg.com — we'll resend the details right away.
Our building is designed so that all guests — including those with limited mobility, a pram or a wheelchair — can arrive and stay in comfort.
Our lift is big enough for a wheelchair or pram — you can reach every apartment without climbing stairs.
All apartment entrances are step-free — you can roll straight in with a wheelchair or walker.
If you have any special needs, please let us know when you book — we'll gladly help you find the right apartment.
When you arrive, you'll find two keys in the key safe.
Opens:
An ordinary small silver metal key. Opens:
Freiburg is Germany's “green capital” — waste sorting is taken very seriously. Please help us protect the environment.
📄 Official City of Freiburg waste guides (10+ languages: DE/EN/TR/AR/RU/IT/FR/ES/PL/HR)
✅ What goes in:
❌ NOT: plastic film and plastic bags, packaging containing plastic.
Tip: put organic waste in loose, in a paper bag / newspaper or in a special compostable bag.
✅ What goes in:
❌ NOT: plastic film and bags, milk cartons / Tetra Paks (they contain plastic & aluminium → yellow bag!), greasy pizza boxes, coated paper, napkins (→ organic bin).
✅ What goes in:
🔎 Where are the yellow bags?
Under the sink in your kitchen — we always keep a supply there.
🛒 Run out?
Almost every supermarket (Rewe, Aldi, dm) hands out free yellow bags at the checkout — just ask.
📦 Where do they go?
In the waste container behind our building — go through the back door (with your apartment key) into the courtyard, where the container is.
Emergency — no yellow bags left: put the packaging in an ordinary plastic bag, tie it up and put it in the black general-waste bin. Not ideal, but better than not sorting at all.
Everything that can't be recycled:
Please put it in a bag and tie it up.
🔑 The black bin is locked — open it with the small silver key (key 2).
Glass doesn't go in our building's bins — please take it to the public bottle bank:
Where?
From the building, walk to Restaurant Paradies, then go left around the building — a 2-minute walk. There you'll find three cone-shaped containers:
Sort by colour — it matters for recycling.
Note: only drop off glass on working days (Mon–Sat) from 7:00 to 20:00. Not on Sundays or public holidays (official rule — the clinking disturbs the neighbours).
⚠️ Note: parking in central Freiburg is expensive. We recommend coming by public transport, reserving our private parking space in advance, or using one of the nearby car parks.
Every one of our apartments has its own washer-dryer — free to use — and a metal drying rack, which you can put out on the balcony too.
We deliberately don't provide laundry detergent – many guests prefer their own brand or are allergic to certain products. There's a supermarket only about 5 minutes' walk away.
If the Wi-Fi ever goes down, just send us a quick e-mail and we'll help right away.
| Situation | Number |
|---|---|
| 🚒 Emergency: fire brigade & ambulance | 112 |
| 👮 Police emergency | 110 |
| 🏥 Out-of-hours doctor service | 116 117 |
| 🚕 Freiburg taxi | +49 761 12 12 12 |
| ✉ Our support (e-mail) | info@rentapartment-freiburg.com |
| WhatsApp: send a message (messages only, no calls) |
Contactless check-out — just as easy as check-in.
Before you leave, please:
Possible on request, depending on bookings. Please ask by e-mail 24 hours in advance.
No — all apartments are non-smoking. Smoking isn't allowed in the apartments.
No — sorry, pets aren't allowed.
No — you have your own kitchen. Café Kontrast is right downstairs — the perfect spot for breakfast.